The Team

Architects of Retention

We are a team of Global retention specialists. We don't just "manage" your account; we curate your customer lifecycle.

MEET OUR LEADERSHIP TEAM

Hands-On Leadership
From Day One

Angus Cowan

Founder & Director of Client Strategy

Braedi Tink

Senior Strategist

Sam Thomas

Head of Growth

Angus Cowan

Founder & Director of Client Strategy

Braedi Tink

Senior Strategist

Sam Thomas

Head of Growth

Your Dedicated Unit

You Don't Get a Generalist.
You Get an Entire Specialist Team.

Every client is assigned a dedicated team to ensure the best possible outcomes.

The Account Strategist

Your main point of contact. They hold the roadmap, analyse the data, and ensure the retention strategy supports your commercial goals.

The Account Manager

The day-to-day manager of your account and roadmap execution. As trained specialists, they are responsible for all the creative ideas and case studies you see on our site.

The Design Leads

Visual storytellers who understand conversion. They build mobile-first, dark-mode optimised emails that elevate your brand aesthetic.

Angus
The Strategists
Braedi
The Strategists
Snehal
The Strategists
Camille
The Account Managers
Jed
The Account Managers
Caress
The Design Lead
Shanai
The Design Lead

Powered by Best-in-Class Tech.

Powered by
Best-in-Class Tech.

We are platform-native. We use the best tools in the industry to ensure your data is accurate, your designs are sharp, and your workflow is seamless.

Ready to scale your
Customer Retention?

Book your free audit and we’ll give you a comprehensive analysis of your Klaviyo accounts performance.